Frequently Asked Questions

Do you have another question?
We are all (h)ears. Contact us on Facebook (Heineken Experience), Messenger, Twitter and via E-mail (service.experience@heineken.com).
Rate the Heineken Experience
Tell us what you loved about us and what we could be doing better. We value all feedback so please rate our experience on Google Reviews or TripAdvisor.
Site feedback (please rate your Heinekenexperience.com)
We are always working to improve our Heineken online experience, so we’d love to hear what’s working and how we can do better.

I have lost something, what can I do?
Please send an email to service.experience@heineken.com and we will try to help you as soon as possible.

Saremo lieti di rispondere a tutte le tue domande.