Frequently Asked Questions

What payment options can I use?
When it’s time to purchase your tickets, you can use any of the payment options supported by our ticketing platform. If you want to buy something from our store (Heineken® merchandise), you can use our contactless payment options. Please leave your cash at home!
What payment options can I use on the website?
When it’s time to purchase your tickets, you can use any of the payment options supported by our ticketing platform.

I have lost something, what can I do?
Please send an email to service.experience@heineken.com and we will try to help you as soon as possible.

Saremo lieti di rispondere a tutte le tue domande.