Frequently Asked Questions

What payment options can I use?
When it’s time to purchase your tickets, you can use any of the payment options supported by our ticketing platform. If you want to buy something from our store (Heineken® merchandise), you can use our contactless payment options. Please leave your cash at home!
What payment options can I use on the website?
When it’s time to purchase your tickets, you can use any of the payment options supported by our ticketing platform.

Do you have another question?
We are all (h)ears. Contact us on Facebook (Heineken Experience), Messenger, Twitter and via E-mail (service.experience@heineken.com).
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Tell us what you loved about us and what we could be doing better. We value all feedback so please rate our experience on Google Reviews or TripAdvisor.
Site feedback (please rate your Heinekenexperience.com)
We are always working to improve our Heineken online experience, so we’d love to hear what’s working and how we can do better.

Saremo lieti di rispondere a tutte le tue domande.