Frequently Asked Questions

How can I reach the Heineken Experience?
Our old Heineken brewery and brand experience can be found at Stadshouderskade 78, 1072 AE in Amsterdam.

You can also take trams 1, 7, 19 or 24, and metro 52. They stop right around the corner.

If you have any questions, send us an email at service.experience@heineken.com.

If you prefer talking to us via the phone, you can reach us at +31202611323 for ticket-related questions, and at +31207215300 for anything else.

You can also talk to us on Facebook or slide into our DMs on Instagram.
Where is the Heineken Experience located?
Our building is located at Stadhouderskade 78, 1072AE, Amsterdam, The Netherlands.

Do you offer student discount?
Unfortunately, we do not offer student discount.
I have an I Amsterdam city card. How can I receive my discount?
Book your tickets now via https://tickets.heinekenexperience.com/iamsterdam

Teremos todo o gosto em responder a todas e quaisquer perguntas que possas ter.